Policies


A:

General Policies

We normally process and ship orders placed on our website within 24 business hours (no shipments go out on Saturday & Sunday or Holidays) from the time your order is received for in-stock items.

If an item is currently out of stock or on backorder, we will send an email (to the email address given with the order) and provide the customer with his/her alternatives such as partial ship, backorder, etc.

For merchandise to be returned or exchanged, it must be in the same condition as when it was shipped. Exchanges are charged for all subsequent shipping & handling fees.
Please call
1.877.455.8033 or e-mail us for a Return/Exchange Authorization number.

We can ship via UPS to all 50 states including Alaska & Hawaii, as well as Guam, Puerto Rico, and U.S. Virgin Islands.

Credit Cards Accepted

Please note that we accept MasterCard and  Visa.

Order Cancellation Policies

If an item is currently out of stock or on backorder, we will send an email (to the email address given with the order) and provide the customer with his/her alternatives such as partial ship, backorder, etc.

Return Policies

30 Day Return and Exchange from the date the customer receives his/her order. For merchandise to be returned or exchanged, it must be in the same condition as when it was shipped. Exchanges are charged for all subsequent shipping & handling fees.

Store Privacy Policies

The information we collect is used solely for the purpose of fulfilling your order and in enhancing your overall shopping experience with us. We do not sell or exchange e-mail addresses with third parties. When you send us an e-mail, we use the information you submit to address particular questions and/or problems you may have with our web site or your order.